Cancellation & Refund Policy

Last updated: 11/6/2026

1. Order Cancellations

You may cancel your order at any time before it is dispatched from our facility. To cancel an order, please contact us immediately at support@sanskritisewa.com. Once an order has been handed over to our courier partner, it cannot be cancelled.

2. Returns & Refunds

We accept returns within 7 days of delivery only if the item received is damaged, defective, or incorrect. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

3. Process for Returns

To initiate a return, please email us with your Order ID and photographic evidence of the damage/defect. Once your return is approved, we will provide instructions on how to send your item back to us.

4. Refund Processing

Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed automatically to your original method of payment (via Razorpay) within 5 to 7 business days.